Frequently asked questions

Everything you need to know about in-home care with MeaeCare

Are your clinicians really licensed?

Yes. All MeaeCare clinicians and technicians are properly licensed, certified, and trained according to state and federal requirements. We work with qualified healthcare professionals who follow strict clinical protocols and quality standards. Your care and safety are always our top priority.

How long does a visit take?

Some MeaeCare screenings, such as diabetic retinopathy or osteoporosis screenings, take about 15 to 20 minutes to complete. A more comprehensive health risk assessment may take between 30 minutes and up to an hour. Our clinicians and technicians work efficiently while ensuring you feel comfortable, informed, and never rushed during your visit.

Who is eligible for MeaeCare screenings?

Eligibility for MeaeCare screenings is determined by your health plan. Members of contracted health plans who have certain conditions or risk factors identified in their health records may be invited to participate. These screenings help support preventive care and early detection based on your plan’s clinical guidelines. Ask your health plan if they're partnered with MeaeCare.

Will you sell me anything?

No. MeaeCare does not sell products or services to patients. Our in-home screenings are provided at no cost to you because they are covered by your health insurance, and we never upsell or charge for anything during your visit. Our only goal is to help identify potential health concerns and support early, preventive care.

Why come to my home?

MeaeCare brings care directly to you to make healthcare more convenient, comfortable, and accessible. In-home visits remove the need for travel, long wait times, or exposure to crowded clinical settings, which is especially important for seniors and individuals with chronic conditions. By meeting patients where they are, our trained technicians can provide attentive, high-quality screenings while ensuring a calm, personalized experience.

How quickly are findings delivered?

Standard turnaround is 48 hours. Urgent or abnormal findings are flagged immediately so you can act without delay.

How is patient consent handled?

Patients consent to the visit before it occurs. We verify identity and explain the scope of assessment. All findings are shared with the patient and documented in compliance with HIPAA.

Who follows up on abnormal findings?

You do. We flag findings clearly in our documentation, but you decide next steps—whether that's a follow-up visit, referral, or additional testing. We don't initiate treatment or medication changes.

Does this replace office visits?

No. In-home assessments complement your care, not replace it. You remain the primary decision-maker.

By bringing screenings and evaluations into the home, we help close care gaps and capture information that might otherwise go unnoticed—especially for patients who face barriers to completing routine screenings. The additional context gathered during these visits can support a more complete understanding of a patient’s health and help inform more personalized care planning.

How are results shared?

Findings are documented and sent directly to your EHR or secure portal within 48 hours of the visit. You receive a summary with actionable findings and any recommendations for follow-up or referral.

How does MeaeCare support preventive care a quality initiatives?

By increasing completion of in-home assessments and screenings, MeaeCare helps health plans close preventive care gaps earlier and more consistently. Early identification of health risks supports timely follow-up, reduces avoidable acute events, and aligns with quality and population health initiatives focused on long-term outcomes.

How does MeaeCare reach hard-to-reach or underserved member populations?

MeaeCare is designed to reach members who are often missed by traditional care models, including seniors, rural populations, mobility-limited individuals, and those with transportation or scheduling challenges. Our in-home model, combined with targeted outreach and flexible scheduling, helps ensure these members can complete important preventive care.

How are results documented and shared with health plans and providers?

All visits are documented using structured, standardized processes and reviewed through quality assurance workflows. Results are securely shared with health plans and, when appropriate, with the member’s primary care provider to support care coordination, follow-up, and quality reporting.

How does MeaeCare improve visit completion and reduce no-shows?

MeaeCare is built around logistics, outreach, and member engagement. Our proprietary scheduling and routing systems prioritize on-time visits, while our outreach approach focuses on education and trust-building rather than transactional scheduling. By meeting members in their homes and reducing common barriers like transportation and scheduling conflicts, visit completion rates improve significantly.

What types of health plans does MeaeCare partner with?

MeaeCare partners with health plans focused on preventive care, population health, and improving access for members who face barriers to traditional clinic-based care. This includes Medicare Advantage, Medicaid, and Commercial plans and other organizations seeking reliable in-home clinical services that scale across diverse populations.